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SOUTH TEXAS HEALTH SYSTEM

Hospital Type: Acute Care Hospitals

Hospital Owner: Proprietary

Emergency Services: Yes

Hospital Overall Rating:



SOUTH TEXAS HEALTH SYSTEM
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
72%
79%
80%
Patients who reported that their nurses Usually communicated well
20%
16%
15%
Patients who reported that their nurses Sometimes or Never communicated well
8%
5%
5%
Doctor Communication
Patients who reported that their doctors Always communicated well
73%
81%
80%
Patients who reported that their doctors Usually communicated well
18%
14%
15%
Patients who reported that their doctors Sometimes or Never communicated well
9%
5%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
57%
68%
66%
Patients who reported that they Usually received help as soon as they wanted
26%
21%
24%
Patients who reported that they Sometimes or Never received help as soon as they wanted
17%
11%
10%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
68%
76%
76%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
18%
14%
15%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
14%
10%
9%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
71%
75%
73%
Patients who reported that their room and bathroom were Usually clean
18%
16%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
11%
9%
9%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
62%
68%
62%
Patients who reported that the area around their room was Usually quiet at night
27%
24%
28%
Patients who reported that the area around their room was Sometimes or Never quiet at night
11%
8%
10%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
80%
85%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
20%
15%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
65%
73%
72%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
22%
18%
19%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
13%
9%
9%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
66%
72%
70%
Patients who reported NO, they would probably not or definitely not recommend the hospital
9%
6%
6%

Phone

  • 956-632-4484

Address

  • 1102 W TRENTON ROAD
    EDINBURG, TX 78539