SOUTH TEXAS HEALTH SYSTEM

Hospital Type: Acute Care Hospitals

Hospital Owner: Proprietary

Emergency Services: Yes

SOUTH TEXAS HEALTH SYSTEM
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
6%
4%
4%
Percent of patients who reported that their nurses Usually communicated well
17%
15%
15%
Percent of patients who reported that their nurses Always communicated well
77%
81%
81%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
7%
5%
5%
Percent of patients who reported that their doctors Usually communicated well
16%
13%
14%
Percent of patients who reported that their doctors Always communicated well
77%
82%
81%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
12%
8%
8%
Percent of patients who reported that they Usually received help as soon as they wanted
22%
20%
22%
Percent of patients who reported that they Always received help as soon as they wanted
66%
72%
70%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
19%
16%
17%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
19%
16%
17%
Percent of patients who reported that staff Always explained about medicines before giving it to them
62%
68%
66%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
10%
7%
7%
Percent of patients who reported that their room and bathroom were Usually clean
19%
16%
18%
Percent of patients who reported that their room and bathroom were Always clean
71%
77%
75%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
11%
8%
10%
Percent of patients who reported that the area around their room was Usually quiet at night
29%
24%
28%
Percent of patients who reported that the area around their room was Always quiet at night
60%
68%
62%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
10%
7%
8%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
21%
18%
19%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
69%
75%
73%

Phone

  • 956-632-4000

Address


  • EDINBURG, TX 78539